Legal

Privacy Policy

Last updated: 29 September 2025

This Privacy Policy explains how EnergyExe AS ("EnergyExe", "we", "us") collects and uses your personal data when you use energyexe.com and its subdomains (the "Site"). We are the data controller for processing described here, unless stated otherwise.

1. Who we are

EnergyExe AS
Company number: 935 676 673
Email: hello@energyexe.com

If you have questions about this policy or your rights, contact us using the details above. You can also complain to the Norwegian Data Protection Authority (Datatilsynet).

2. What this policy covers

This policy applies to visitors and users of the Site, contact forms, newsletters, and (if applicable) customer portals linked from the Site. It does not cover processing for employees, job applicants, or products/services with their own privacy terms.

3. The data we collect

3.1 Data you provide

• Contact data (name, email, phone, organization, role, city/country).
• Account data (if you register): login, profile, preferences.
• Transactional data (billing details, payment status). Card data is processed by our payment processor; we do not store full card numbers.
• Communications (messages sent via forms or email, support tickets, newsletter preferences).

3.2 Data collected automatically

• Log and device data: IP address, browser type/version, OS, time zone, pages viewed, referring/exit pages, and clickstream.
• Cookies and similar tech: See Section 6 (Cookies).
• Approximate location: derived from IP address for security, fraud prevention, and localization.

We do not intentionally collect special category data via the Site.

4. Why we process your data

Purpose	Examples	Legal basis
Operate and secure the Site	Load pages, prevent abuse/fraud, debug, logs	Legitimate interests (Art. 6(1)(f))
Analytics & performance	Measure traffic and improve UX	Consent (Art. 6(1)(a)) where required
Respond to inquiries	Contact forms, emails	Legitimate interests or pre-contractual steps (Art. 6(1)(b))
Customer accounts & services	Registration, access to features, support	Contract (Art. 6(1)(b))
Billing & payments	Invoicing, tax records	Contract and legal obligation (Art. 6(1)(c))
Marketing	Newsletters, product updates	Consent (Art. 6(1)(a)); you may withdraw at any time
Legal & compliance	Respond to lawful requests, enforce terms	Legal obligation (Art. 6(1)(c)) and legitimate interests

5. Sharing your data

We share personal data only with:

• Service providers (hosting, analytics, email/newsletter, customer support, payment processing, and security vendors).
• Professional advisors and authorities where legally required.
• Business transfers: if we restructure, merge, or sell assets.

We do not sell your personal data.

6. Cookies and similar technologies

We use cookies to run the Site and understand usage. Where required, we ask for your consent via a cookie banner. You can change or withdraw consent at any time via Cookie Settings and through your browser controls. See our Cookie Policy for full details.

7. International transfers

If we transfer personal data outside the EEA/UK (e.g., US or Canada), we use recognized safeguards such as Standard Contractual Clauses (SCCs).

8. Retention

• Contact inquiries: 12–24 months after last interaction.
• Account/contract data: duration of contract + 5–10 years for legal/tax obligations.
• Analytics data: per Cookie Policy (e.g., 14–26 months).

We anonymize or delete data when no longer needed.

9. Security

We apply organizational and technical measures including access controls, encryption in transit, regular backups, and vendor due diligence.

10. Your rights

If you are in the EEA/UK, you have the right to access, rectify, erase, restrict, object, and data portability, and to withdraw consent. We do not carry out decisions based solely on automated processing.

To exercise your rights: Email hello@energyexe.com. We may need to verify your identity. We aim to respond within one month. You can also lodge a complaint with Datatilsynet.

11. Children's privacy

The Site is not directed to children under 13/16 (depending on local law).

12. Third-party links

Our Site may link to third-party websites. Their privacy practices are governed by their own policies.

13. Changes to this policy

We may update this policy from time to time. If we make material changes, we will post a notice on the Site.

14. Contact

EnergyExe AS
Email: hello@energyexe.com